Customer Success Representative (Intern)
Kathmandu Model College, Lalitpur
2022 — Present
- Managed client inquiries and provided timely, tailored solutions to improve satisfaction and retention.
- Built and maintained strong relationships with corporate clients and partners.
- Assisted in identifying new business opportunities and communicating product/service value to clients.
- Prepared and delivered presentations to internal teams and stakeholders.
- Maintained records of client interactions and tracked follow-up activities.
- Collaborated with team members to meet monthly and annual client service targets.